Indonesia is one of the largest social media users in the world, therefore the impact of its use has become inevitable. Drone Emprit is a system established by Ismail Fahmi that aims to monitor and analyse social media and other online platforms that based on big data. This system use artifical intelligence and natural learning process to map citizen’s opinion online. Noting public opinion plays important parts in supporting city resilience, from the social aspects. In this forum, Fahmi Ismail will share how the system works and how that information could be used to support city development.
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